Wow, I'm pissed. Not as bad right now as yesterday, but whatever. Here's the scoop:
Yesterday I went to Hollywood Video to pick up my preorder of Bioshock 2. Guess who didn't have it?
Yeah. and furthermore, the employees didn't know anything about it. They asked me when it's release date was. And when I said, "I'd like a refund so I can go buy it somewhere else," they told me they didn't know how to give refunds.
I try really hard to by sympathetic.
Everything concerning Bioshock 2 went wrong with them yesterday and I just felt like I was dealing with incompetent people.
On top of that, I used to work at Hollywood Video. All shift leaders were required to know how to give a refund. It was one of their important jobs. WHY did this shift leader not know how to give a refund? WHY GOD WHY?!?!
So I was told, "Come back tomorrow. The manager will be back. You can talk with her about things."
Which means I have to come back today. I'm going to request a refund then I'm never going to Hollywood Video again. This new manager hires incompetent people and is probably equally as incompetent. I've spoken with her before and her largest complaint was that the staff didn't like her and she had to teach them all about how the system works.
I feel like that should have clued me in.
I miss Eric; he was a great manager.
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